As a global organization, Teleaus or Teleaus Cloud regularly handles and transfers “personal data” (being information which is capable of identifying an individual) between Teleaus or Teleaus Cloud companies, including between Teleaus or Teleaus Cloud companies operating in different countries.
he personal data that we collect will vary depending on the reason for collecting the data. In all cases, we will collect personal data about an individual that is relevant to our business relationship with them. This data may include, without limitation, the individual’s name, physical address, e-mail address, telephone number, fax number, and preferences.
In some cases, we may be required to collect certain types of personal data by law. While you are not obligated to provide any personal data to us if you do not provide us with personal data we may not be able to provide our products and services to you or process your request
We automatically collect the IP address of your device and the type of browser you are using. We use this information to direct you to the country-specific website (or global website) we consider appropriate to your geographical location and/or to the mobile, tablet- or desktop-optimized website we consider most appropriate.
We also automatically collect certain information about your use of the website using cookies.
We usually collect personal data directly from the individual to whom it relates, including over the telephone, by correspondence (e.g., letter, fax or email), electronically or in person. However, we may also collect personal data from third parties with whom we do business.
We use personal data to enable us to provide and improve our products and services, our use of, and methods of, communication, to undertake research and analysis, and for administrative, business-related and marketing purposes (including marketing by electronic means). Where you receive electronic marketing communications from us, you may opt-out of receiving further marketing communications by following the opt-out instructions provided in the communication.
We will take reasonable steps to ensure that you are aware of the purposes for which we handle that personal data, except where our collection or disclosure of the personal data is required by law.
Personal data should only be handled for purposes notified to you, any purpose that you consent to or as otherwise required by law.
We have enabled Google Analytics Demographics and Interest Reporting features on the website to allow us to review information about users of the website, including identifiers such as users' age, gender, interests, and other categories based on acquisition, behaviour, and conversions metrics. We may use this information to enable us to make decisions about what information to include on the website and how to present it. We have also enabled Google Display Network Impression Reporting on the website to allow us to track how ad impressions, other uses of ad services, and interactions with these ad impressions and ad services are related to site visits to the website. We and our third-party suppliers, including Google, use first-party Google Analytics cookies and third-party DoubleClick cookies together to collect the data for the Google Display Network Impression Reporting functionality.
The website currently does not respond to Do Not Track signals in browsers.
We may transfer or disclose personal data to the following parties:
Other companies in Teleaus or Teleaus Cloud and their employees, including companies operating in different countries; external service providers, such as contractors, consultants or suppliers who assist us in providing our products and services (e.g., banking, mail house, recruitment, call center and technology service providers) and those that act as data processors, auditors, taxation and legal advisors; regulatory bodies, government agencies, and law enforcement bodies; and other parties as permitted by law.
We may also transfer personal data in connection with a merger or sale involving all or part of Teleaus or Teleaus Cloud or as part of a corporate reorganization or share sale or other change in corporate control. We may disclose, use, aggregate, anonymous, pseudonymized or de-identified information about users for marketing, advertising, research, compliance, or other purposes.
We take reasonable steps to protect personal data from misuse, interference or loss and unauthorized access, modification and disclosure with appropriate safeguards and security measures and restrict access to those who have a legitimate business purpose and reason for accessing it. We store most data about you in computer systems and databases operated by either us or our external service providers. However, safeguards and security measures apply to personal data in both electronic and hard copy form.
Personal data is only retained for as long as it is necessary for the identified purposes, to the extent necessary for purposes reasonably related to those identified purposes (for example, resolving disputes) or as required by law.
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We aim to resolve all enquirers as early as possible.